Product or Service, Qualified Prospects and making contact
are essentially the 3 most important elements of any successful business, be it
home based, brick & mortar or Internet.
For the sake of this article we will focus on how to choose the right Product
or service find the right prospect and then present it in a desirable way.
You Must Fill A Need
First off, there must be a need for your product of service.
It doesn’t do any good to offer a product that no one wants. There probably
wouldn’t be much demand for white washing Elephants or Alligator Dentistry so
don’t go into these fields. Entrepreneur Magazine lists \'find a need and
fill it\' as Rule #1 for business start-ups and we couldn’t agree more.
What product appeals to the general public? Do not cater to
a small segment unless your product is unique enough to fill the niche without
being eaten up by the competition. You must investigate who has a need for your
product then target that qualified prospect.
Develop Your Own
Product
A few years ago we invented a carpet care product. There are
dozens of products on the market manufactured by very large companies. Our
approach was to produce a product so unique from the rest and with so many
benefits, the prospect could not resist it. We settled on a product that
utilized static attraction to lift the dirt from the carpet in one third the
time as other products.
Who could use it? We investigated the market and found out
health care facilities had to clean on a regular bases and their environment
could not be compromised. This presented a
perfect need for our product. In health care facilities they can not use
hot water extraction on a continues bases so our very low moisture system found
its niche.
Contact The Prospects
It was just a matter of setting up a campaign of letters,
phone calls, supplying samples, and follow ups to convert the prospect to a
customer. Because we were a small home based business, we didn’t have a budget
to do a lot of advertising. We took the personal approach and every prospect
within one hundred miles got a live product demonstration. Over the course of a
few months we drove our income from zero to over one hundred thousand.
It also became apparent that, it took high energy to drive
the whole project. The more energy that went in, the more income came out.
There must be a law of physics or something that governs this approach to
marketing because it works.
Each segment of the
system or marketing ploy is a challenge in the making.
- The
Product. Just any old product won’t work. It has to be beneficial to the
prospect. Chances are, he/she is already using a product that is doing the
job, but you must convince him/her your product is worth changing to
because it is going to make their life much easer. What benefits would be valued so highly
that the prospect would be willing to change. How about cost, if the
product will save them untold hours in labor or safety, or decreased
damage to their facility? Your product has to be unique enough to make the
prospect want to change.
- The
Qualified Prospect. There is no need to try to sell a carpet care product
to a facility with no carpet or lamps to the blind. It’s that simple. Stick
to approaching people who need your product and leave the others for
another product and another day. We had a guy who’s job was to set up
demonstrations for us. He wouldn’t bother to find out if they had a need
or not, his objective was to get as many appointments for us as possible.
Consequently, half of the people we went to see had no interest. They just
said yes to get rid of our appointment set up man. I had to fire him
because he would not listen to the person if they were a suspect or
prospect. It cost us a lot of time and money before I ratified the
problem. Always Qualify the person
before commencing into a sales strategy.
- The
contact. This is where you get their attention. A well written letter or
flyer gets their attention, and leads then to the sale. If more convincing
is needed, direct the copy toward accepting something free, like a sample
or more information. Some people respond well from copy alone, but most
want more proof before they make a buying decision.
Not Everyone Is Easily
Convinced
Los Vegas Casinos are notaries for using labor intensive,
environmentally damaging products. Their hard headiness in accepting change
called on hours of late night demonstrations before they could see the benefits
in making any change. Some times you have to
do what is necessary to convert the prospect into a customer.
You And Your Customer
Are A Marriage
Just because you now have a customer, don’t thing he/she
can’t be wooed away by some other merchant. That’s right, you and the customer
are married. Like any marriage, you have to do your part to stay in the union.
Your have to woo the customer, do a little extra, give a little and most of all
learn to drip honey from the lip when in conversation. That’s right, sweet talk
the customer, remember, you’re married.
The right Product, The right Prospect and the right
marketing approach will make you a very successful and wealthy person. Follow
the rules and good luck.
Happy Trails.
Donald Yates, Former
Director of Business and Leadership Development for Imperial Research, is now
retired but continues to assist young people in engaging life through self
discovery, Life course planning, intuitiveness and fulfillment. Learn how you
can build a powerful organization of your own. See How
To,
Run Your Car On WATER
http://www.clean4profit.com/colanzi1.htm> Get
your DD-214